Items we cannot accept
- Illegal goods, controlled substances and drug paraphernalia.
- Weapons, ammunition, explosives and components intended for weapons.
- Hazardous, flammable, corrosive, toxic or radioactive materials.
- Cash, negotiable instruments, counterfeit goods and stolen property.
- Live animals, plants or perishables where transport is restricted.
- Prescription medicines and medical products without required authorization.
- Products prohibited by the destination country, customs authority or carrier.
Conditional and destination-specific goods
Batteries, aerosols, cosmetics, food, supplements, electronics and other regulated items may require special handling or may be refused on particular routes. Customers are responsible for checking local law and providing accurate descriptions.
If a prohibited item arrives
The item may be held, returned, disposed of or handed to an appropriate authority according to applicable law and carrier rules. Any resulting cost remains the customer's responsibility.